FAQS

FAQS & CONTACT US

 

Tel: +44 (0)118 321 8084     Email: info@ficm.org.uk

 

 

 

FAQS

 

Register

How do I register on your site?

Go to register and simply work down the screen filling in the information as requested. Fields marked with a red asterisk are mandatory and must be filled in - other fields are optional.

Please enter your contact information and contact preferences and then select the appropriate boxes in the "About you" section.

Finally answer the security question and press the "Create New Account" button.

You will be sent an e-mail to verify your account details. Click on the link in the e-mail to confirm. If you use an anti-spam service please ensure that mail from info@ficm.org.uk is allowed through.

Look out for new menu items under the "My Account" menu which will take you to areas of the site relevant to you.

 

Download

Where can I download the extra course resources?

If you have purchased our Freedom In Christ Discipleship Course, The Grace Course, Freedom In Christ For Young People or our Training DVDs, there are resources on the site that you will need. Let's make sure that everything is set up correctly so that you can access them.

If you purchased them via our on-line shop, you should find that you have automatically been given access - look in the sub-menu under the main menu tab"My Account" 

Not there?

If you did not purchase via our on-line shop or you don't seem to have the access you need:

  1. Make sure that you have registered with us and that you are logged in.
  2. Check that the appropriate options have been selected for you by going to My Account, selecting the "Edit" tab and then the "About You" tab.
  3. Select the options you require if they are not already selected and press "Save".
  4. Check the My Account menu again.
  5. If you still do not see the options, please log out and log in again.
  6. If you still do not see them, refresh your browser (usually by pressing F5 on your keyboard).
  7. If you still don't see them, please contact us and we'll be very happy to get you going.

 

Unsubscribe

How can I unsubscribe or change my mailing preferences?

The best way to make sure you are receiving only what you want to receive and no more is to edit your communications preferences. It doesn't take a minute. Here's how:

1. Click here to go to your account. (opens in a new window so you can easily refer back to these instructions).

If you are not already logged in, you will need to enter the e-mail address that mailings are coming to and your password. (If you cannot remember your password go to the "Request New Password" tab and you will be emailed a link to get to your account).

2. Scroll down the page on your account details until you get to 'Your contact preferences' and press 'Edit Your contact preferences' to tell us exactly what you would like to be mailed about (if anything). It is here that you can subscribe to or unsubscribe from our monthly prayer & news letter.

3. Then go down to the next section 'About you' and edit that. Here you can tell us your interests so that any mailings you do want us to send you will be geared to your preferences. You can also subscribe to or unsubscribe from our Daily Devotional.

If you have any problems, just get in touch!

 

Braille

Are your resources available in Braille and large print?

For people with sight loss, accessible copies of the main resources for The Freedom In Christ Discipleship Course and The Grace Course (2012 Edition) can be obtained in Braille and 24 point giant print for the same price as the print copy from The Torch Trust.

If a particular item is not yet available in the format you require, these wonderful people will usually create it specially for you.

Go to The Torch Trust website 

 

Translations

Are there other translations available?

For information about Freedom In Christ Ministries outside the UK or for translations of our materials, our international website is usually the best place to start.

It contains contact information of all of our representatives around the world. They are best-placed to advise on versions of our resources in their language.

 

If you have any other queries, please do not hesitate to contact us